Financing/Extended service contracts

RV Guard extended coverage, sold and serviced here.

A vehicle service contract from DOWC that pays for covered mechanical and electrical repairs, on the house and, for motorhomes, the chassis. Buy it here and the shop that sold it does the repair, files the claim and bills the administrator.

Deductible$0
Terms1–8 yrs
Towables, from$399/yr
Motorized, from$749/yr

Why buy it here

Why buy it from the shop that fixes it

  • We file the claim. You call us, not an 800 number. We diagnose, submit photos and the estimate, and argue with the administrator so you don't have to.
  • We bill them directly. With a $0 deductible, a covered repair costs you nothing at the counter. If diagnosis finds something the contract doesn't cover, you pay only for that diagnosis.
  • No waiting on somebody else's bay. Covered repairs are done by our techs in the Lincoln shop — or mobile at your storage yard or driveway, once the administrator authorizes a mobile repair.
Buy it before something breaks. The contract doesn't cover pre-existing conditions. The time to add it is at purchase — or while everything still works.
It can go in the loan. Bought with an RV, the contract can usually be financed along with it. We'll show you the payment with and without.

Coverage

What RV Guard covers

We sell Level 2, exclusionary coverage: every mechanical and electrical breakdown is covered except the items on the exclusions list.

Covered

The whole rig, less the exclusions

Breakdowns on the house side and, for motorhomes, the chassis.

  • Appliances, A/C, water heater, furnace
  • Slide-outs, awnings, leveling, steps
  • Converter, inverter, generator, wiring, control boards
  • Plumbing, pumps, tanks, LP system
  • Axles, bearings, brakes, suspension
  • Motorhomes: engine, transmission, drivetrain, steering
Not covered

The exclusions

Things that wear, things you maintain, and things that aren't mechanical.

  • Tires, batteries, filters, fluids, bulbs, brake pads
  • Paint, body, fiberglass, delamination, the roof, flooring, cabinets, glass
  • Water leaks and weather seals
  • Collision, weather, neglect, missed maintenance
  • Anything that broke before you bought it
  • Hydronic heat, unless you add the surcharge
Included with every plan

Roadside and trip benefits

  • Roadside: towing to $500 per breakdown; jump, flat, fuel and lockout to $100 each
  • Trip interruption: $200 a day for three days, 200+ miles from home
  • Service calls: $125 per breakdown, which covers our mobile call-out
  • Motorhome rental: $75 a day, up to seven days
  • Repeat failure: a covered part that fails again within six months is fixed again

Term, deductible and price

ItemRV Guard, as we sell it
Coverage planLevel 2 · exclusionary
Term1 to 8 years from the purchase date
Deductible$0
One-year price, from$399 towable · $749 motorized
Where it worksContinental U.S., Alaska, Hawaii and Canada, at any licensed RV repair facility
TransferTransferable once to the next owner of the RV, $100 fee, within 30 days of the sale
Cancellation (California)Full refund within 60 days if no claim has been paid; after that, pro-rated by months unused, less a fee of $25 or 10%, whichever is smaller
Backed byThe provider's obligations are insured by Old Republic Insurance Company

Optional add-ons

Priced separately. We'll tell you which ones your rig needs.

  • Diesel — fuel injectors, injection pump, distributor
  • 4 or more slide-outs
  • Hydronic heat — Aqua-Hot, Hydro-Hot, Oasis
  • 4×4 motorhomes
  • Enhanced towing — $1,000 per breakdown
  • Enhanced service calls — $250 (motorhome)
  • Enhanced cause of loss — a non-covered part that takes out a covered one
  • Brown-out — campground power surge damage, up to $1,000
  • Commercial or rental use
  • Park models and electric RVs
  • Tow vehicle powertrain or comprehensive coverage

This page summarizes the RV Guard contract (form VSCRV_STD 08/24) with its California amendments. The contract itself controls; ask us for a copy before you buy.

Also from RV Guard

The Bundle: tires, wheels and the road

A separate contract for what a service contract doesn't touch: road-hazard damage to tires and wheels, plus a few add-ons. From $799, terms to seven years.

Core

Tire & Wheel Protection

Tires and wheels damaged by potholes, nails, debris or curbs, repaired or replaced. Covers the RV and the truck while it's towing.

  • Mounting and balancing included
  • Tires need 3/32" of tread at the time
  • Up to $2,500 over the term
Towables

Tire & Wheel Plus

The standard plan plus trailer brakes and suspension: actuators, drums, axles, spindles, bearings.

  • Up to two axles, five-year term
  • Same $2,500 total benefit
Add-ons

Pick what you want

  • Windshield — chips up to 1½" and cracks under 6" on the front glass, up to $2,000
  • Cosmetic wheel — curb rash repair, $150 per wheel, $600 total
  • Key protection — lost, stolen or broken keys and remotes, up to $800 a year
  • Emergency road service — towing to $500, jump-start, flat change, fuel delivery and lockout to $100 each
ItemRV Guard Bundle
TermUp to 84 months
PriceFrom $799
Maximum benefit$2,500 per term
DeductibleNone
Where it worksContinental U.S., Alaska, Hawaii and Canada
TransferOnce, to the next owner, within 30 days of the sale — $40 fee in California
Cancellation (California)Full refund within 60 days if no claim has been paid; after that, pro-rated, less a fee of $25 or 10%, whichever is smaller
What it doesn't cover. Wear, weather cracking and tread separation. Tires already under 3/32". Off-road tires and wheels, TPMS sensors, and chrome or mixed-finish wheels. Tow vehicles rated over one ton (an F-350 or 3500-series is out), or with a lift over 4". Commercial use.
Same claim rule. Call the administrator before the tire shop touches it — the provider can ask to inspect the damaged tire or wheel, so keep it. In California, repairs done within 72 hours of the damage can be inspected after the fact.

Summarized from the RV Guard Bundle contract (form BNDLRV_STD 08/24) with its California amendments. The contract controls.

Questions

Service contract FAQ

Is it a warranty?

No, it's a service contract. In practice: something covered breaks, the administrator authorizes the repair, and the contract pays for it. With a $0 deductible you pay nothing on a covered repair. Already own an RV? It needs our inspection first, and anything found is a pre-existing condition.

What's the difference between Level 1 and Level 2?

Level 1 is a list of covered parts; anything not on the list isn't covered. Level 2 is exclusionary — everything is covered except the exclusions list. We sell Level 2. If you're quoted a much cheaper RV contract somewhere else, ask which one it is.

How does a claim work?

Call us. We diagnose, then get authorization from the administrator before the repair — that's the contract's one hard rule. Work done without prior authorization isn't reimbursed. Once it's approved we do the repair and bill DOWC directly. In California, claims can also be filed at apsclaim.com around the clock, or by phone at 1-860-415-4608.

Can you fix it at my storage yard?

Usually. The contract allows mobile repairs with the administrator's prior authorization, which we request as part of the claim. The service-call benefit (up to $125) covers most of our mobile call-out.

Can I cancel?

Yes. In California, cancel within 60 days of purchase and you get a full refund if no claim has been paid — no fee. After 60 days, the refund is pro-rated by the months you haven't used, less any claims paid and a fee of $25 or 10% of the price, whichever is smaller. If the contract was financed, the refund goes to the lender.

What if I sell the RV?

The contract transfers once to the next private owner. Send the transfer form and bill of sale to the administrator within 30 days of the sale, with a $100 fee. A transferable service contract is a real selling point on a used RV.

Ask what it costs on your rig.

From $399 a year for a towable, $749 for a motorhome. Give us the year, make and model and we'll quote it, and tell you whether we'd buy it.